You will be handling contents claims virtually and using advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate
Job Summary
You will be handling contents claims virtually and using advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate.
You'll wear a few hats that will require a level of experience, including being a Customer Service Expert, Investigator, Effective Communicator, Negotiator, Problem Solver, and Recorder.
Being a part of Allstate means you receive a benefits package from Day 1 of employment, including time off, healthcare, retirement, and more.
Matching Summary
You will be handling contents claims virtually and using advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate.
Salary
Base: $60,000-$93,250 annually; Bonus/Equity: $1,000 Licensing Sign on Bonus (if applicable); Benefits: Time off, healthcare, retirement, 401K/pension, education reimbursement
Skills & Requirements
Must-have
Handle escalated claims files
Conduct coverage investigation
Use advanced video technology
Communicate empathetically with customers
Negotiate claim settlements
Coordinate with structure adjusters
Nice-to-have
Customer service expert
Problem solver
Recorder of work
Creative solutions
Work independently from home
Key Requirements
2+ years of experience using estimating software
Previous property insurance claims experience
Residency within the Eastern Time Zone
Obtain adjuster/appraiser license within 60 days of hire