Concierge Agent

Sofitel Brisbane Central

Hamilton, Bermuda
On-site
Proactive guest service
Positive guest relationships
Inform guest about hotel
The Sofitel Brisbane Central is seeking a Concierge Agent to provide exceptional guest service at their luxury resort in Hamilton, Bermuda. The ideal candidate will have at least two years of experience in a similar role, preferably within a luxury hotel environment, and demonstrate strong interpersonal skills

Job Summary

  • Consistently offer professional, engaging and proactive guest service a supporting fellow Colleagues.
  • Proactively share information about the Hotel and its history and services in an informative and engaging manner.
  • Demonstrate awareness of groups, events and activities happening in the hotel and direct guests to functions within hotel as required.

Matching Summary

Match Score: 85

The Sofitel Brisbane Central is seeking a Concierge Agent to provide exceptional guest service at their luxury resort in Hamilton, Bermuda. The ideal candidate will have at least two years of experience in a similar role, preferably within a luxury hotel environment, and demonstrate strong interpersonal skills.

Skills & Requirements

Must-have

  • proactive guest service
  • positive guest relationships
  • inform guest about hotel
  • assist with guest arrangements
  • maintain clean desk
  • demonstrate core values

Nice-to-have

  • passionate about people
  • attentive to the world
  • support local community
  • pride in differences
  • international hospitality professionals

Key Requirements

  • 2 years' experience in similar capacity
  • Luxury hotel environment experience preferred
  • Bermuda Certified Tourism Ambassador (CTA) program advantageous
  • Superior interpersonal skills
  • Ability to engage demanding clientele
  • Work well under pressure
  • Knowledge of computerized Front Office systems

Work Rights

Not specified

Tailored Resume

Cover Letter