Member Experience Officer

Macquarie University Sport and Aquatic Centre

Not specified
High level of customer service
Experience in front-line customer role
Sales target achievement
The role focuses on providing a positive experience for members and guests to enhance retention and acquisition

Job Summary

  • The role focuses on providing a positive experience for members and guests to enhance retention and acquisition.
  • You will respond to customer queries through various channels and execute membership strategies.
  • The position offers benefits like gym access and a supportive work environment.

Matching Summary

The role focuses on providing a positive experience for members and guests to enhance retention and acquisition.

Skills & Requirements

Must-have

  • High level of customer service
  • Experience in front-line customer role
  • Sales target achievement

Nice-to-have

  • Strong interpersonal skills
  • Ability to work collaboratively
  • Attention to detail

Key Requirements

  • Proven customer experience record
  • First Aid and CPR certificate
  • Criminal history check required

Work Rights

Not specified

Tailored Resume

Cover Letter