The Global Loyalty & Beyond Banking team develops and scales non-banking customer benefits to enhance ING’s retail propositions across multiple markets
Job Summary
The Global Loyalty & Beyond Banking team develops and scales non-banking customer benefits to enhance ING’s retail propositions across multiple markets.
You will own a portfolio of customer-centric value propositions primarily focused on digital subscriptions, transactional value mechanics, and lifestyle-oriented benefits.
ING offers a hybrid working model to blend home working for focus and office working for collaboration and co-creation.
Matching Summary
The Global Loyalty & Beyond Banking team develops and scales non-banking customer benefits to enhance ING’s retail propositions across multiple markets.
Skills & Requirements
Must-have
Product Owner experience
Customer journey optimization
Subscription models and loyalty
Digital platforms and services
Stakeholder management
Data-driven decision making
Nice-to-have
Scaling non-banking benefits
Cross-market product scaling
Lifestyle-oriented benefits
Innovative colleagues
Hybrid working environment
Key Requirements
5+ years in Product Owner / Product Management / Customer Journey roles
Strong affinity with subscription models, loyalty mechanics, or digital platforms
Experience in streaming, digital services, cashback ecosystems, or consumer platforms is a strong plus
Strong stakeholder management
Ability to operate autonomously in complex environments