Epp Operator

Ensign InfoSecurity

**
24/7 operational support duties
Incident escalation and tracking
Security policy management
** Ensign InfoSecurity is seeking an Epp Operator to provide operational support in their Cyber Security service, handling incident escalation, configuration changes, and maintaining security policies. The role requires a basic understanding of IT and Cyber Security, with opportunities for on-the-job training. **

Job Summary

  • The role involves providing day-to-day operational support and maintenance of the Cyber Security service in a 24/7 staffed environment.
  • Candidates are expected to manage device tuning, patching, and security policies while resolving incident tickets within Service Level Agreements.
  • Entry-level candidates with a passion for cyber security are welcome, and on-the-job training will be provided.

Matching Summary

Match Score: 75

** Ensign InfoSecurity is seeking an Epp Operator to provide operational support in their Cyber Security service, handling incident escalation, configuration changes, and maintaining security policies. The role requires a basic understanding of IT and Cyber Security, with opportunities for on-the-job training. **

Skills & Requirements

Must-have

  • 24/7 operational support duties
  • Incident escalation and tracking
  • Security policy management
  • Device tuning and patching
  • SLA-based incident resolution

Nice-to-have

  • Meticulous self-starter attitude
  • Effective written communication
  • Passion for cyber security
  • Positive team collaboration
  • Troubleshooting assistance skills

Key Requirements

  • Diploma or Degree in Information Technology
  • Basic knowledge of Operating Systems and Network
  • Ability to perform 12-hour shift duties

Work Rights

Not specified

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