Manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business
Job Summary
Manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business.
The primary objective is to maximize sustainable risk-adjusted / EP portfolio contribution.
The jobholder will additionally be responsible for business development both with new customers and with his/her existing portfolio.
Matching Summary
Manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business.
Skills & Requirements
Must-have
Business Banking customers
risk decisions
operational service
portfolio contribution
business development
customer complaints resolution
marketing approaches
Nice-to-have
financial/credit issues consultation
general business practice ideas
individual financial needs satisfaction
Key Requirements
3 years' experience in Business related field
Knowledge of the bank’s products, services and policies
Good knowledge on Enterprise Banking
Good knowledge on Customer relationship management
Good knowledge on Team management
Higher Diplomas: Business, Commerce and Management Studies