Customer Service Executive

UNITED OIL COMPANY PTE LTD

Jurong, Singapore
Process sales orders
Manage customer relationships
Update shipment status
The role involves supporting customers by addressing enquiries and facilitating transactions to meet their needs

Job Summary

  • The role involves supporting customers by addressing enquiries and facilitating transactions to meet their needs.
  • Responsibilities include managing customer orders, communicating requirements to internal stakeholders like Supply Chain and Logistics, and monitoring credit terms.
  • Candidates must be proficient in updating the SAP B1 system and preparing costings and quotations for the Business Development department.

Matching Summary

Match Score: 85

The role involves supporting customers by addressing enquiries and facilitating transactions to meet their needs.

Skills & Requirements

Must-have

  • Process sales orders
  • Manage customer relationships
  • Update shipment status
  • Monitor credit terms
  • Prepare costing and quotations
  • Verify purchase orders

Nice-to-have

  • Proactive in building relationships
  • Meticulous with tight deadlines
  • Good analytical problem-solving skills
  • Proficient in verbal and written English or Mandarin
  • Basic proficiency in MS Office Word and Excel

Key Requirements

  • Minimum Diploma or Bachelor's degree
  • 2 years of relevant experience in Business Development
  • Previous sales or customer service experience preferred

Work Rights

Not specified

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