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The Lead Analyst, People Technology & AI position at ServiceTitan is focused on leveraging AI to enhance HR processes and Workday HCM configuration. The role emphasizes automation, cross-functional collaboration, and strategic system management in a remote work environment.
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Job Summary
This role is for someone who has fundamentally changed how they work because of AI, using LLMs, automation platforms, and AI agents daily to research faster, design better, and document without friction.
You'll bring deep Workday HCM expertise and an AI-native mindset to a role that sits at the center of our people systems ecosystem, touching global growth, M&A activity, and continuous process improvement.
When you join our team, you’re not just accepting a job; you’re making a career move with flextime, recognition, and support for autonomous work, holistic health and wellness benefits, and support for Titans at all stages of life.
Matching Summary
Match Score: 75
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The Lead Analyst, People Technology & AI position at ServiceTitan is focused on leveraging AI to enhance HR processes and Workday HCM configuration. The role emphasizes automation, cross-functional collaboration, and strategic system management in a remote work environment.
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Salary
Base: $133,500 CAD - $188,500 CAD; Bonus/Equity: equity and potential bonus; Benefits: comprehensive suite of benefits
Skills & Requirements
Must-have
Workday HCM configuration
AI-native mindset
LLM-assisted document generation
Workato AI agents
Claude APIs
Workday data model fluency
Workday security architecture
Workday business process framework
Nice-to-have
Systems thinking approach
Strategic advisor to stakeholders
Translate ambiguous business needs
Shareable, easy-to-adopt assets
Proactively identify automation opportunities
Key Requirements
8+ years of hands-on Workday HCM configuration
Demonstrated current AI fluency
Proven delivery in high-stakes programs (M&A, new entity builds)
Comfort in the integrations layer (EIBs, Studio, Orchestrate, APIs)