Clinic/practice Supervisor, Joint Center

Mass General Brigham

Newton, MA, United States
$54,059.20 - $78,686.40/annual; not specified; not...
Fully remote
Patient centered environment
Efficient administrative operations
Staffing operations support
The Supervisor provides day to day leadership and support to approximately 11 front desk and scheduling team members, aiming for a patient centered environment while ensuring consistent, efficient administrative operations

Job Summary

  • The Supervisor provides day to day leadership and support to approximately 11 front desk and scheduling team members, aiming for a patient centered environment while ensuring consistent, efficient administrative operations.
  • In partnership with the Practice Manager and Program Director, this role supports staffing operations by assisting with team scheduling, coverage coordination, onboarding support, and payroll submission, as well as supply ordering and inventory management.
  • The Supervisor serves as an escalation point for operational and patient service issues, promotes accountability and service excellence across workflows, and supports ongoing training, coaching, and development of team members.

Matching Summary

The Supervisor provides day to day leadership and support to approximately 11 front desk and scheduling team members, aiming for a patient centered environment while ensuring consistent, efficient administrative operations.

Salary

$54,059.20 - $78,686.40/Annual; Not specified; Not specified

Skills & Requirements

Must-have

  • Patient centered environment
  • Efficient administrative operations
  • Staffing operations support
  • Supply ordering and inventory management
  • Operational and patient service issue escalation
  • Training and coaching team members

Nice-to-have

  • People-centered supervisor
  • Collaborative leadership style
  • Empathy and professionalism
  • Solutions-oriented approach
  • Continuous growth mindset

Key Requirements

  • Associate's Degree preferred
  • 0-1 year supervisory experience
  • 2-3 years' academic healthcare experience
  • Strong Office Suite skills
  • Strong communication and organizational skills
  • Proven leadership skills

Work Rights

Not specified

Tailored Resume

Cover Letter