The role involves providing unparalleled service to institutional and enterprise clients including banks, hedge funds, and financial advisors
Job Summary
The role involves providing unparalleled service to institutional and enterprise clients including banks, hedge funds, and financial advisors.
Responsibilities include resolving technical, account, and trade-related enquiries via telephone, ticket, and live chat while assisting clients with the trading lifecycle.
The company offers a competitive salary, annual performance-based bonus, stock grants, and a hybrid work arrangement.
Matching Summary
The role involves providing unparalleled service to institutional and enterprise clients including banks, hedge funds, and financial advisors.
Salary
Competitive Salary; Annual performance-based bonus and stock grant; Excellent health and welfare benefits
Skills & Requirements
Must-have
Strong familiarity with asset classes
Critical thinking for complex systems
Professionalism in stressful situations
Excellent English communication skills
Nice-to-have
Mandarin language proficiency
Fluency in Excel and JIRA
Experience with productivity applications
Ad hoc project assignment capability
Key Requirements
Undergraduate degree required
1-2 years experience at large financial institution
SFC License 1, 2, and 3 required or obtainable within probation