Claims Operations Manager-payment Accuracy

Devoted Com Inc

Base: $80,000 - $120,000 / year; bonus/equity: bon...
Fully remote
End-to-end investigations
Root cause analysis
Process gap identification
Devoted Com Inc is seeking a fully remote Claims Operations Manager to enhance operational accuracy and process integrity. The role focuses on investigation, root cause analysis, and cross-functional collaboration to solve complex operational issues, leveraging AI tools for better solutions

Job Summary

  • We’re seeking a Claims Operations Manager to join an impact-oriented team focused on improving accuracy, reducing friction, and strengthening the integrity of our end-to-end processes.
  • Your Responsibilities and Impact will include: Conduct deep, end-to-end investigations into complex operational issues, identifying root causes across people, process, policy, and technology.
  • Our Total Rewards package includes: Employer sponsored health, dental and vision plan with low or no premium; Generous paid time off; Stock options for all employees.

Matching Summary

Match Score: 85

Devoted Com Inc is seeking a fully remote Claims Operations Manager to enhance operational accuracy and process integrity. The role focuses on investigation, root cause analysis, and cross-functional collaboration to solve complex operational issues, leveraging AI tools for better solutions.

Salary

Base: $80,000 - $120,000 / year; Bonus/Equity: Bonus eligibility for all roles excluding Director and above, Stock options for all employees; Benefits: Employer sponsored health, dental and vision plan with low or no premium, Generous paid time off, $100 monthly mobile or internet stipend, Parental leave program, 401K program

Skills & Requirements

Must-have

  • End-to-end investigations
  • Root cause analysis
  • Process gap identification
  • Data-driven decision making
  • Cross-functional collaboration
  • Independent operation in ambiguity

Nice-to-have

  • Curiosity with AI tools
  • Hands-on AI/LLM experience
  • Healthcare operations experience
  • Building dashboards and tracking mechanisms

Key Requirements

  • Experience in operations, consulting, analytics, process improvement
  • Demonstrated strength in root cause analysis
  • Proven ability to move from case-level detail to system-level insight
  • Strong analytical skills
  • Excellent written and verbal communication skills
  • Ability to operate independently with sound judgment
  • Strong cross-functional collaboration skills

Work Rights

Not specified

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