Manager, Support & Operations

Dentsu

Chicago, IL, US
Base: $122,824-$152,662pyear; bonus/equity: not sp...
Hybrid
Agile project management
Audience segmentation expertise
Adtech/martech platform experience
This role involves managing a support and operations team while serving as an Agile Project Manager for bi-weekly sprints and acting as a subject matter expert on the Merkury platform

Job Summary

  • This role involves managing a support and operations team while serving as an Agile Project Manager for bi-weekly sprints and acting as a subject matter expert on the Merkury platform.
  • The position requires advising marketing brand managers and media planners on audience segmentation, facilitating data delivery to adtech/martech partners, and troubleshooting platform issues to ensure successful campaign execution.
  • Dentsu offers a hybrid work model with flexible in-person collaboration, a competitive salary range of $122,824-$152,662 per year, and comprehensive benefits including medical, dental, vision, life insurance, disability, 401k, and paid leave.

Matching Summary

This role involves managing a support and operations team while serving as an Agile Project Manager for bi-weekly sprints and acting as a subject matter expert on the Merkury platform.

Salary

Base: $122,824-$152,662/year; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, life insurance, disability, 401k, paid time off, paid holidays, parental leave

Skills & Requirements

Must-have

  • Agile Project Management
  • Audience segmentation expertise
  • Adtech/martech platform experience
  • Data security compliance
  • SQL and API proficiency
  • JIRA and Agile methodology
  • Salesforce CRM and Zendesk

Nice-to-have

  • Team collaboration and leadership
  • Business intelligence reporting
  • Product documentation skills
  • Hybrid work environment
  • Marketing strategy knowledge

Key Requirements

  • Bachelor’s degree in Marketing or related field
  • Minimum five years market research experience
  • Experience handling PII and SPI data
  • Experience with specified adtech/martech platforms
  • Proficiency in CLI, Postman, and SQL
  • Experience with Agile and JIRA
  • Experience with Salesforce CRM and Zendesk

Work Rights

Not specified

Tailored Resume

Cover Letter