Carl Zeiss Pty Ltd is seeking a Field Service Supervisor for their Southeast region in the USA. The role requires managing a team of Field Service Engineers, ensuring customer satisfaction, and overseeing profitability and productivity in a territory with significant travel involved
Job Summary
The Field Service Supervisor will supervise Field Service Engineers in work assignments, expense control, customer satisfaction, and company policies and procedures.
Manage assigned territory as an individual profit center, responsible for territories averaging $5M or more in revenue while managing expenses to maintain profitability.
ZEISS offers amazing benefits including Medical, Vision, Dental, 401k Matching, Employee Assistance Programs, and Vacation and sick pay.
Matching Summary
Match Score: 85
Carl Zeiss Pty Ltd is seeking a Field Service Supervisor for their Southeast region in the USA. The role requires managing a team of Field Service Engineers, ensuring customer satisfaction, and overseeing profitability and productivity in a territory with significant travel involved.
Skills & Requirements
Must-have
Supervise Field Service Engineers
Manage territory profitability
Customer satisfaction
Expense control
Company policies and procedures
Handle escalations
Nice-to-have
Promote regional growth
Identify new business opportunities
Partner with Sales Representatives
Key Requirements
Minimum of five (5) years’ experience in field service