Analyst Ii, Business Systems Analysis

Fidelity National Information Services

Pol Wrsw, US
On-site
Translate business needs into technical solutions
Support solution design
Coordinate releases and incidents
Fidelity National Information Services is seeking a Business Systems Analysis Analyst II to provide business and technical support to clients within the financial services sector. The role involves translating business needs into technical solutions and ensuring adherence to service level agreements (SLAs)

Job Summary

  • As a Business Systems Analysis Analyst II, you will provide business and technical support to assigned clients, acting as a key point of contact for services, change requests and escalations.
  • You will translate business needs into technical solutions, ensure SLA adherence, and support revenue‑generating initiatives.
  • At FIS, we are as committed to growing our employees’ careers as our own business.

Matching Summary

Match Score: 75

Fidelity National Information Services is seeking a Business Systems Analysis Analyst II to provide business and technical support to clients within the financial services sector. The role involves translating business needs into technical solutions and ensuring adherence to service level agreements (SLAs).

Skills & Requirements

Must-have

  • Translate business needs into technical solutions
  • Support solution design
  • Coordinate releases and incidents
  • Maintain client system documentation
  • Financial services software experience

Nice-to-have

  • PRIME Licensing experience
  • Oracle PL/SQL knowledge
  • C/C++ or .NET technologies
  • UNIX/Linux environments
  • ITIL or PMP certification

Key Requirements

  • Bachelor’s degree in IT or related field
  • 4+ years of relevant experience
  • Experience in analysis, programming and issue resolution
  • Knowledge of card payments and transaction processing

Work Rights

Not specified

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