Manufacturing, Customer Operations Manager

Integer Holdings Corporation

Customer advocacy
Customer relationship management
Sales goal development
Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility

Job Summary

  • Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.
  • Partners with Customers and Sales organization to meet customer requirements and grow sales, developing and fostering customer relationships.
  • Provides leadership to Customer Operations Team members including guidance, prioritization, training and support for daily activities, driving team performance towards key metric targets.

Matching Summary

Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.

Skills & Requirements

Must-have

  • Customer advocacy
  • Customer relationship management
  • Sales goal development
  • Customer Operations Processes
  • Team leadership and guidance

Nice-to-have

  • Integer's Values
  • Cross-facility sales opportunities
  • Process improvement identification

Key Requirements

  • Adheres to all safety, environmental, security and quality requirements
  • Experience with QMS, FDA regulations
  • Experience with forecasting processes
  • Experience with ISO Certification requirements

Work Rights

Not specified

Tailored Resume

Cover Letter