Software Provider Support Specialist Ii

Department of Revenue

Unknown, Unknown, US
$39,671-$46,500; not specified; excellent comprehe...
Substitute tax form approval
External software provider support
Review and approve tax forms
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • This position serves as technical support to the Department’s software provider community during the substitute tax form approval process, providing information via email, telephone, and MS Teams.
  • The state of North Carolina offers excellent comprehensive benefits, including health insurance, retirement plans, paid holidays, vacation, and sick leave.

Matching Summary

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.

Salary

$39,671-$46,500; Not specified; Excellent comprehensive benefits

Skills & Requirements

Must-have

  • Substitute tax form approval
  • External software provider support
  • Review and approve tax forms
  • Update internal tracking documents
  • Respond to customer inquiries

Nice-to-have

  • Adapt to work environment changes
  • Detailed and organized workflow
  • Collaborate with team members
  • Process improvement suggestions

Key Requirements

  • High school diploma or GED
  • Four years of related administrative experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter