CUSTOMER SERVICE OFFICER / EXECUTIVE (FREIGHT FORWARDING)

KASE LOGISTICS (S) PTE. LTD.

Bukit Merah, Singapore
Not specified
Process customer orders accurately
Handle import export shipping documentation
Liaise with carriers and overseas agents
KASE LOGISTICS (S) PTE. LTD. is seeking a Customer Service Officer/Executive to manage customer orders and inquiries in the freight forwarding sector. The role involves liaising with various stakeholders, processing shipping documentation, and ensuring compliance with operational procedures

Job Summary

  • The role involves processing customer orders and enquiries in a timely and accurate manner.
  • Employees must liaise with multiple parties including customers, carriers, and hauliers for freight handling.
  • The position requires ensuring all jobs are monitored and that costs and selling figures are updated correctly in the system.

Matching Summary

Match Score: 75

KASE LOGISTICS (S) PTE. LTD. is seeking a Customer Service Officer/Executive to manage customer orders and inquiries in the freight forwarding sector. The role involves liaising with various stakeholders, processing shipping documentation, and ensuring compliance with operational procedures.

Skills & Requirements

Must-have

  • Process customer orders accurately
  • Handle import export shipping documentation
  • Liaise with carriers and overseas agents
  • Update system costs and selling figures
  • Ensure compliance with SOPs

Nice-to-have

  • Ability to handle ad-hoc administrative duties
  • Strong communication skills for team coordination
  • Experience with LCL and FCL cargo handling

Key Requirements

  • No specific degree mentioned
  • No years of experience specified
  • Work authorization not specified

Work Rights

Not specified

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