Senior Technical Solutions Engineer

Chainalysis

Tel Aviv, Israel
Remote
5+ years technical support experience
Sql query execution for data operations
Python or bash scripting for automation
This role serves as the primary escalation point for complex product and integration challenges across the Chainalysis platform, including KYT and Reactor solutions

Job Summary

  • This role serves as the primary escalation point for complex product and integration challenges across the Chainalysis platform, including KYT and Reactor solutions.
  • The successful candidate will guide customers through API integrations, manage on-premises deployments, and execute bulk data operations using SQL and scripting languages.
  • Chainalysis is committed to diversity of experience and thought, ensuring the team reflects the unique communities around them while navigating blockchains safely and with confidence.

Matching Summary

This role serves as the primary escalation point for complex product and integration challenges across the Chainalysis platform, including KYT and Reactor solutions.

Skills & Requirements

Must-have

  • 5+ years technical support experience
  • SQL query execution for data operations
  • Python or Bash scripting for automation
  • REST API troubleshooting and integration
  • Linux server administration and CLI diagnostics
  • On-premises software deployment lifecycle management
  • Blockchain network and asset type knowledge

Nice-to-have

  • Experience with Docker and Kubernetes
  • Familiarity with SSO/Identity integration protocols
  • Background in law enforcement or government deployments
  • Hardware procurement and data center operational knowledge
  • Ability to mentor support agents and peers
  • Experience with air-gapped network environments

Key Requirements

  • 5+ years in technical support or solutions engineering
  • Proven ability to troubleshoot REST APIs and HTTP requests
  • Demonstrated experience with Linux server administration
  • Strong proficiency in Python, Bash, and SQL
  • Experience supporting cryptocurrency compliance workflows

Work Rights

Not specified

Tailored Resume

Cover Letter