Technical Account Manager I (remote, Bra)

Falcom

Remote
Fully remote
Technical problem-solving skills
Customer service skills
Experience with windows operating systems
CrowdStrike is seeking a Technical Account Manager I for a fully remote position. The ideal candidate will possess strong customer service and technical problem-solving skills, with a focus on supporting and educating customers in cybersecurity solutions

Job Summary

  • CrowdStrike is a global leader in cybersecurity with a mission to stop breaches using the world’s most advanced AI-native platform.
  • The role involves serving as a technical contact, participating in onboarding, performing health checks, and managing renewal risk to ensure customer success.
  • Employees benefit from market-leading compensation, comprehensive wellness programs, paid parental leave, professional development opportunities, and a vibrant office culture.

Matching Summary

Match Score: 85

CrowdStrike is seeking a Technical Account Manager I for a fully remote position. The ideal candidate will possess strong customer service and technical problem-solving skills, with a focus on supporting and educating customers in cybersecurity solutions.

Skills & Requirements

Must-have

  • technical problem-solving skills
  • customer service skills
  • experience with Windows Operating Systems
  • knowledge of enterprise web technologies
  • participate in TAM on-call rotation
  • manage renewal risk and collaborate with sales

Nice-to-have

  • collaborative attitude
  • commitment to ongoing self-education
  • excellent communication skills
  • proven problem-solving skills
  • ability to quickly establish technical credibility

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • 3+ years Customer Success/Support/TAM experience in SaaS
  • professional fluency in English

Work Rights

Not specified

Tailored Resume

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