Application Support Specialist

Service Stream

Melbourne, VIC, Australia
Hybrid
Level 2/3 enterprise application support
Itil processes and service management
Troubleshooting and problem-solving capability
You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations

Job Summary

  • You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
  • This full-time, permanent opportunity (hybrid, with three days in the office) is ideal for technically strong, proactive professionals who thrive in complex enterprise environments.
  • Benefits of working with us include a safe and supportive culture, flexible hybrid work arrangements, and genuine career development pathways.

Matching Summary

You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.

Skills & Requirements

Must-have

  • Level 2/3 enterprise application support
  • ITIL processes and service management
  • Troubleshooting and problem-solving capability
  • ServiceNow administration and ITSM processes
  • Experience with change, release, deployment
  • Support data loads and onboarding processes

Nice-to-have

  • Proactive professionals
  • Collaborative team environment
  • Agile methodologies exposure
  • SAP or SuccessFactors experience

Key Requirements

  • Must be an Australian Citizen
  • Degree in Information Systems, Computer Science, or equivalent
  • ITIL or ServiceNow certifications (highly regarded)
  • Experience working in large-scale or regulated environments

Work Rights

Australian Citizen required

Tailored Resume

Cover Letter