Lithia Grants Pass is seeking a Service Drive Lane Manager for Keyes Toyota, responsible for overseeing service staff, ensuring exceptional customer service, and achieving performance targets. The ideal candidate should have 2-3 years of experience in a similar role, preferably with Toyota, and possess strong organizational and customer service skills
Job Summary
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
This individual is responsible for, training and development of all service consultants and support staff.
We offer best in class industry benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 85
Lithia Grants Pass is seeking a Service Drive Lane Manager for Keyes Toyota, responsible for overseeing service staff, ensuring exceptional customer service, and achieving performance targets. The ideal candidate should have 2-3 years of experience in a similar role, preferably with Toyota, and possess strong organizational and customer service skills.
Salary
Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: Performance driven position, eligible for short-term and/or long-term incentives, commission based off department/net, and bonuses based on manufacturer approvability, department production; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Exceptional customer service
Attainment of performance targets
Training and development of staff
Monitor performance and counsel staff
Partner with dealership personnel
Nice-to-have
Team player
Exemplary customer service focus
Ability to multi-task
Basic mechanical understanding
Strong organizational skills
Detail oriented
Key Requirements
2-3 years previous Assistant Service Manager or Service Manager experience
Acceptable driving record and a valid driver's license