Credit Card Operations - Analyst

Texas Dow Employees Credit Union

Sugar Land, TX, US
Hybrid (3 days on-site in sugar land, tx)
Credit card transaction monitoring
Cardholder issue resolution
Daily reconciliation and settlement
The Texas Dow Employees Credit Union is seeking a Credit Card Operations Analyst to oversee credit card operations, ensure compliance, and enhance cardholder experience. The role requires analytical support and effective communication with internal teams and vendors, while also managing daily operational tasks

Job Summary

  • The Credit Card Operations Analyst plays a critical role in supporting daily credit card operations, ensuring efficient processing, timely issue resolution, and seamless cardholder experience.
  • This role provides analytical and operational support, serves as a liaison between internal teams and vendors, and assists with project initiatives aimed at enhancing credit card programs and systems.
  • Our company offers a dynamic hybrid work arrangement, which requires three days of on-site work, in the Sugar Land, TX office.

Matching Summary

Match Score: 85

The Texas Dow Employees Credit Union is seeking a Credit Card Operations Analyst to oversee credit card operations, ensure compliance, and enhance cardholder experience. The role requires analytical support and effective communication with internal teams and vendors, while also managing daily operational tasks.

Skills & Requirements

Must-have

  • Credit card transaction monitoring
  • Cardholder issue resolution
  • Daily reconciliation and settlement
  • Fraud prevention controls
  • Card network rules knowledge

Nice-to-have

  • Seamless cardholder experience
  • Enhancing credit card programs
  • Collaborative work environment

Key Requirements

  • 2+ years experience in credit card operations
  • Knowledge of card processing systems
  • Knowledge of dispute resolution
  • Knowledge of regulatory guidelines (Reg E, UDAAP)
  • Proficiency in Microsoft Word and Excel
  • Knowledge of Visa/MasterCard regulations

Work Rights

Not specified

Tailored Resume

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