Assistant Reservations Manager

Four Seasons Hotels Ltd

Miami, FL, United States
Reservations department management
Revenue management involvement
Customer service excellence
Four Seasons is powered by our people who create amazing experiences for guests through a commitment to luxury with genuine heart

Job Summary

  • Four Seasons is powered by our people who create amazing experiences for guests through a commitment to luxury with genuine heart.
  • The Assistant Reservations Manager will lead and develop the reservations team while maintaining global standards and supporting revenue management decisions.
  • Employees enjoy a comprehensive learning and development program, inclusive engagement events, exclusive discounts, and competitive wages and benefits.

Matching Summary

Four Seasons is powered by our people who create amazing experiences for guests through a commitment to luxury with genuine heart.

Skills & Requirements

Must-have

  • Reservations department management
  • Revenue management involvement
  • Customer service excellence
  • Proficient in Word and Excel
  • Work all shifts including weekends
  • Professional telephone manner

Nice-to-have

  • Multilingual proficiency
  • Coaching and team development
  • Collaboration with Sales and Front Desk
  • Inclusive and diverse culture
  • Employee learning and development

Key Requirements

  • Previous reservations experience
  • Experience in Rooms Division or Sales and Marketing
  • Proficient verbal and written English
  • US work authorization required

Work Rights

US work authorization required

Tailored Resume

Cover Letter