Software Technical Account Manager Ii (traveling)

Axon Development Group

Lansing, United States
Competitive salary; not specified; 401k with emplo...
On-site
4+ years technical account management experience
Saas solution deployment and configuration
Windows os and networking expertise
This role serves as the primary point of contact for law enforcement agencies, ensuring Axon's technology effectively enhances public safety

Job Summary

  • This role serves as the primary point of contact for law enforcement agencies, ensuring Axon's technology effectively enhances public safety.
  • Candidates will lead complex software deployments, manage crisis situations, and advocate for customer needs within the organization.
  • The position offers competitive benefits including medical plans, paid parental leave, and a 401k with employer match.

Matching Summary

This role serves as the primary point of contact for law enforcement agencies, ensuring Axon's technology effectively enhances public safety.

Salary

Competitive salary; Not specified; 401k with employer match; Medical, Dental, Vision plans

Skills & Requirements

Must-have

  • 4+ years technical account management experience
  • SaaS solution deployment and configuration
  • Windows OS and networking expertise
  • Microsoft Power BI and SQL Server proficiency
  • 80% travel to customer locations
  • CJIS background check clearance

Nice-to-have

  • Experience with public safety or law enforcement sectors
  • Familiarity with RMS and CAD systems
  • Relevant technical certifications like Microsoft or Cisco
  • Strong root cause analysis and troubleshooting skills
  • Ability to work outside normal business hours

Key Requirements

  • Bachelor's degree in business administration or computer science
  • Must pass CJIS background check
  • 4+ years in technical account management
  • Advanced knowledge of cloud solutions and virtualization

Work Rights

Not specified

Tailored Resume

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