Technical Customer Service Lead

Solenis

Indonesia
**
Lead nationwide team of technicians
Strong health safety environment compliance
Oversee installations and preventative maintenance
** Solenis is seeking a Technical Customer Service Lead to manage a nationwide team of technicians in Indonesia, ensuring high-quality service delivery and compliance with health and safety standards. The role emphasizes leadership, technical governance, and customer engagement across various sectors including healthcare and hospitality. **

Job Summary

  • The role is responsible for leading a nationwide team of technicians across Indonesia to ensure safe and high-quality technical service delivery.
  • A critical focus is placed on driving a strong Health, Safety, and Environment culture while ensuring full compliance with local regulations and industry standards.
  • The company values diversity, inclusion, well-being, and offers comprehensive benefits with abundant opportunities for professional growth.

Matching Summary

Match Score: 75

** Solenis is seeking a Technical Customer Service Lead to manage a nationwide team of technicians in Indonesia, ensuring high-quality service delivery and compliance with health and safety standards. The role emphasizes leadership, technical governance, and customer engagement across various sectors including healthcare and hospitality. **

Skills & Requirements

Must-have

  • Lead nationwide team of technicians
  • Strong Health Safety Environment compliance
  • Oversee installations and preventative maintenance
  • Manage safety incidents and risk assessments
  • Drive safety culture in field-based teams

Nice-to-have

  • Excellent communication across stakeholders
  • Collaborative hands-on leadership style
  • Willingness to travel nationally
  • Ability to build trust and accountability

Key Requirements

  • Proven experience leading technical or service teams
  • Solid understanding of Health Safety Environment requirements
  • Demonstrated ability to drive safety culture
  • Sound problem-solving capabilities

Work Rights

Not specified

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