Business Analyst – Client Solutions and CRM Operations
EXCELTECH COMPUTERS PTE. LTD.
Singapore
Not specified
Client requirement analysis
Crm data maintenance
Sales funnel analysis
EXCELTECH COMPUTERS PTE. LTD. is seeking a Business Analyst for their Client Solutions and CRM Operations team in Singapore. The primary responsibilities include analyzing client requirements, supporting account engagement with insights and reports, and improving CRM processes and data management
Job Summary
The role involves analyzing client requirements to translate business needs into client-ready solutions across SaaS and financial services accounts.
Candidates will maintain CRM data and lead qualification information to support business development and operational efficiency.
The position requires coordinating with sales, marketing, and product teams to drive renewals, upsell opportunities, and customer success initiatives.
Matching Summary
Match Score: 85
EXCELTECH COMPUTERS PTE. LTD. is seeking a Business Analyst for their Client Solutions and CRM Operations team in Singapore. The primary responsibilities include analyzing client requirements, supporting account engagement with insights and reports, and improving CRM processes and data management.
Skills & Requirements
Must-have
Client requirement analysis
CRM data maintenance
Sales funnel analysis
SaaS account management
Market intelligence reporting
Nice-to-have
Process improvement coordination
Customer experience recommendations
Cross-functional team collaboration
Key Requirements
Experience in client solutions or CRM operations
Ability to prepare insights and presentations for clients