Patient Service Rep Addiction Medicine

Corewell Health

Niles, Michigan, US
Hybrid
Complex patient problem solving
Patient check-out assistance
Schedule patient appointments
As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients, working as part of a team to provide registration, concierge, and clerical services

Job Summary

  • As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients, working as part of a team to provide registration, concierge, and clerical services.
  • Essential functions include complex patient/customer problem solving, administrative functions like patient check-out and appointment scheduling, obtaining insurance authorizations, and complex EMR/EHR scanning.
  • Corewell Health offers a comprehensive benefits package, an on-demand pay program, discounts, and retirement options, with eligibility determined by employment type and status.

Matching Summary

As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients, working as part of a team to provide registration, concierge, and clerical services.

Skills & Requirements

Must-have

  • complex patient problem solving
  • patient check-out assistance
  • schedule patient appointments
  • obtain insurance authorizations
  • verify prior authorization
  • EMR/EHR scanning
  • Right Fax faxing

Nice-to-have

  • interconnected collaborative culture
  • advocate for equity
  • cultural intelligence development

Key Requirements

  • High School Diploma or equivalent
  • 2 years of relevant experience
  • insurance billing experience
  • access management experience
  • patient financial services experience
  • electronic health records experience
  • lab service support experience

Work Rights

Not specified

Tailored Resume

Cover Letter