Senior Business Systems Analyst – It Product

Manulife Financial Inc

Boston, Massachusetts, USA
Base: $107,450.00 usd - $199,550.00 usd; bonus/equ...
3d onsite
Marketing technology ecosystems
Customer data management
Audience segmentation
Partner with Product Owners, Engineers, Data Architects, Marketing Operations, and cross-functional business partners to define Epics, Features, and detailed User Stories that support digital marketing, customer engagement, and data activation capabilities

Job Summary

  • Partner with Product Owners, Engineers, Data Architects, Marketing Operations, and cross-functional business partners to define Epics, Features, and detailed User Stories that support digital marketing, customer engagement, and data activation capabilities.
  • Translate marketing strategy, customer experience requirements, and preference/consent policies into clear technical requirements, data models, and system integrations across the MarTech ecosystem.
  • Lead test planning and execution across system, integration, regression, and user acceptance testing, ensuring accuracy of customer data, segmentation, and campaign orchestration outcomes.

Matching Summary

Partner with Product Owners, Engineers, Data Architects, Marketing Operations, and cross-functional business partners to define Epics, Features, and detailed User Stories that support digital marketing, customer engagement, and data activation capabilities.

Salary

Base: $107,450.00 USD - $199,550.00 USD; Bonus/Equity: Incentive programs and incentive compensation; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Marketing Technology ecosystems
  • customer data management
  • audience segmentation
  • digital activation platforms
  • Agile/Scrum environments
  • systems analysis
  • data analysis
  • systems design
  • testing methodologies
  • SQL Proficiency
  • Relational Database Skills
  • Microsoft Office
  • JIRA
  • MarTech/AdTech tools
  • Generative AI

Nice-to-have

  • customer-centric, data-driven mindset
  • awareness of organizational dynamics
  • informal networks
  • cross-functional dependencies

Key Requirements

  • Minimum 5+ Years of Experience in Marketing, Insurance or Banking and Financial sectors
  • 5–6 years of progressive business analysis experience
  • Proficiency with SQL or data profiling experience is highly desired
  • Foundational knowledge of system design, data mapping and testing processes

Work Rights

Not specified

Tailored Resume

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