Base: $5ph; bonus/equity: not specified; benefits:...
Fully remote
Fluent in english
Phone, email, and live chat support
Retirement plan support
This job posting seeks a Customer Support Agent for a freelance project with a focus on supporting clients in managing their retirement plans. The role involves addressing customer inquiries via phone, email, and live chat, requiring fluency in English and prior customer service experience, preferably in financial services
Job Summary
Provide prompt, accurate, and support via phone, email, and live chat, ensuring a positive experience for English speaking customers.
Assist with account activation, integration troubleshooting, and product-related inquiries.
Troubleshoot technical issues and escalate complex cases as needed.
Matching Summary
Match Score: 75
This job posting seeks a Customer Support Agent for a freelance project with a focus on supporting clients in managing their retirement plans. The role involves addressing customer inquiries via phone, email, and live chat, requiring fluency in English and prior customer service experience, preferably in financial services.
Salary
Base: $5/hour; Bonus/Equity: Not specified; Benefits: Not specified