Senior Customer Success Architect - Australia

GitLab

Remote, Australia
Not specified; not specified; benefits include fle...
Remote
Practical understanding of git workflows
Working knowledge of ci/cd and devsecops
Experience defining business outcomes
This role serves as a strategic advisor to GitLab's most important Federal Government customers to help them realize meaningful long-term outcomes

Job Summary

  • This role serves as a strategic advisor to GitLab's most important Federal Government customers to help them realize meaningful long-term outcomes.
  • The position requires partnering with customers to translate pre-sales command plans into actionable success criteria and driving hands-on enablement.
  • GitLab offers flexible paid time off, equity compensation, and a growth and development fund to support full-time employees.

Matching Summary

This role serves as a strategic advisor to GitLab's most important Federal Government customers to help them realize meaningful long-term outcomes.

Salary

Not specified; Not specified; Benefits include flexible PTO, equity, and parental leave

Skills & Requirements

Must-have

  • Practical understanding of Git workflows
  • Working knowledge of CI/CD and DevSecOps
  • Experience defining business outcomes
  • Portfolio management of strategic accounts

Nice-to-have

  • Strong consultative relationship building
  • Hands-on technical enablement skills
  • Alignment with high-performance culture
  • Interest in AI-driven productivity

Key Requirements

  • NV1 or NV2 security clearance or eligibility
  • Background in post-sales or professional services
  • Experience managing account escalations

Work Rights

Must have NV1 or NV2 clearance or eligibility

Tailored Resume

Cover Letter