Post Close Servicing Coordinator | Sage Home Loans

Sage Home Loans

Charlotte, NC, United States
On-site
Client-focused support
Manage post-close servicing
Oversee payment processes
Bridge the gap between closing and ongoing servicing, ensuring clients receive high-touch support and seamless communication after their loan closes

Job Summary

  • Bridge the gap between closing and ongoing servicing, ensuring clients receive high-touch support and seamless communication after their loan closes.
  • Manage post-close servicing tasks, oversee payment processes including escrow, taxes, and title disbursements, and handle escalations with urgency and empathy.
  • This is a client-facing role where strong phone skills, problem-solving ability, and multitasking are essential to delivering an exceptional borrower experience.

Matching Summary

Bridge the gap between closing and ongoing servicing, ensuring clients receive high-touch support and seamless communication after their loan closes.

Skills & Requirements

Must-have

  • Client-focused support
  • Manage post-close servicing
  • Oversee payment processes
  • Handle escalations with urgency
  • Deliver high-level customer service

Nice-to-have

  • Detail-driven professional
  • Problem-solving ability
  • Multitasking skills
  • Client-first mindset

Key Requirements

  • Hybrid schedule required
  • Based in Charlotte, NC Headquarters

Work Rights

Not specified

Tailored Resume

Cover Letter