Base: $53,700 - $72,600 py; bonus/equity: not spec...
Hybrid
Telephonic environment experience
Inbound and outbound calls
Microsoft word and excel
CarePlus Health Plans Inc is seeking a Telephonic Call Center Specialist/Care Coach in Miami, FL to assess and support members' healthcare needs through inbound and outbound calls. The ideal candidate should have at least one year of telephonic experience, preferably in healthcare, and must be bilingual in English and Spanish
Job Summary
Assess and evaluate member's needs and requirements to achieve and maintain a wellness state.
Guide members/families toward appropriate resources and facilitate interaction for their care and wellbeing.
Employ a variety of case management strategies and identify potential eligibility for state and federal benefits.
Matching Summary
Match Score: 85
CarePlus Health Plans Inc is seeking a Telephonic Call Center Specialist/Care Coach in Miami, FL to assess and support members' healthcare needs through inbound and outbound calls. The ideal candidate should have at least one year of telephonic experience, preferably in healthcare, and must be bilingual in English and Spanish.
Salary
Base: $53,700 - $72,600 per year; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), time off
Skills & Requirements
Must-have
Telephonic environment experience
Inbound and outbound calls
Microsoft Word and Excel
Hybrid home/office work
Nice-to-have
Community health knowledge
Bilingual English/Spanish
Medicare & Medicaid experience
Key Requirements
1 or more years of Telephonic environment experience