Rma Service Specialist I

TSI Incorporated

Shoreview, MN, US
Base: $42,640 - $43,680 py; bonus/equity: not spec...
On-site
Processing returned goods
Customer service inquiries
Order status updates
The Service Specialist is responsible for providing support to customers, channel partners, and regional sales managers related to service issues

Job Summary

  • The Service Specialist is responsible for providing support to customers, channel partners, and regional sales managers related to service issues.
  • Prepare documentation and hardware for shipment, including inspection and logging of quality data into designated systems.
  • We offer a competitive benefits program to keep our employees and their family members protected and foster a healthy work-life balance.

Matching Summary

The Service Specialist is responsible for providing support to customers, channel partners, and regional sales managers related to service issues.

Salary

Base: $42,640 - $43,680 per year; Bonus/Equity: Not specified; Benefits: Health Insurance, 401(k) with company match, Paid Time Off, Life insurance, EAP, professional development

Skills & Requirements

Must-have

  • Processing returned goods
  • Customer service inquiries
  • Order status updates
  • Prepare documentation for shipment
  • Verify customer information

Nice-to-have

  • Work well with others
  • Follow safety guidelines
  • Employee development and growth
  • Collaborative and innovative environment

Key Requirements

  • High School Diploma or GED
  • Minimum 1-year customer support experience
  • Legal authorization to work in the United States

Work Rights

Legal authorization to work

Tailored Resume

Cover Letter