Manager Lender Coaching - Retail Banking Services, Sydney

CBA New Digital Businesses Pty

Sydney, Australia
On-site
Lender capability improvement
Sales pipeline management
Home lending environment experience
The role focuses on coaching and training lenders to enhance their capability, leading to improved customer and sales outcomes

Job Summary

  • The role focuses on coaching and training lenders to enhance their capability, leading to improved customer and sales outcomes.
  • You will ensure lenders and managers understand compliance requirements and support them in achieving high-quality lending outcomes.
  • This role offers unique insight into Retail Bank's Lending Channels and potential exposure to other areas within the RBS community.

Matching Summary

The role focuses on coaching and training lenders to enhance their capability, leading to improved customer and sales outcomes.

Skills & Requirements

Must-have

  • Lender capability improvement
  • Sales pipeline management
  • Home lending environment experience
  • CBA home loan processes and systems
  • Coaching and training delivery

Nice-to-have

  • Driving excellence and quality outcomes
  • Relationship building and strategy development
  • Understanding of sales and service methodology

Key Requirements

  • Demonstrated experience in the home lending environment
  • Demonstrated Leadership experience
  • Demonstrated Coaching experience
  • Advanced knowledge of CBA home loan processes and systems

Work Rights

Not specified

Tailored Resume

Cover Letter