As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays and PTO, short and long-term disability, paid life insurance, 401(k) retirement plan, employee stock purchase plan, Lithia Learning Center, vehicle purchase discounts, and wellness programs.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and consider qualified applicants regardless of criminal histories consistent with legal requirements.
Matching Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Skills & Requirements
Must-have
automotive service advising
warranty and service contract verification
repair order preparation and approval
customer and technician liaison
estimate development for repairs
Nice-to-have
basic mechanical understanding
team player with customer service focus
prior automotive technician experience
Key Requirements
previous Service Advisor experience preferred
valid driver's license and acceptable driving record