Technical Product Consultant Ii - Aem

Adobe Media and Data Science Research (MDSR) Laboratory

Noida, India
Jvm heap dump analysis
Thread dump analysis
Aem performance issues
The AEM Customer Care team provides round the clock technical assistance for Adobe CQ, Scene7 and DAM solutions, acting as key contacts between customers and internal departments

Job Summary

  • The AEM Customer Care team provides round the clock technical assistance for Adobe CQ, Scene7 and DAM solutions, acting as key contacts between customers and internal departments.
  • Responsibilities include providing customer support, troubleshooting complex issues, validating bug reports, and driving high levels of customer satisfaction.
  • The role requires strong knowledge of Web technologies, JAVA/J2EE, JavaScript, CMS, and website architecture, with proficiency in REST API, HTML, CSS, XML, AJAX, jQuery, Apache & IIS.

Matching Summary

The AEM Customer Care team provides round the clock technical assistance for Adobe CQ, Scene7 and DAM solutions, acting as key contacts between customers and internal departments.

Skills & Requirements

Must-have

  • JVM Heap Dump Analysis
  • Thread Dump Analysis
  • AEM Performance Issues
  • JAVA/J2EE
  • JavaScript
  • Content Management Systems (CMS)

Nice-to-have

  • Customer advocacy
  • Effective dialogue building
  • Professional incident management
  • Represent Adobe professionally

Key Requirements

  • 2-4 years experience in Web/ECMS
  • Bachelor's or Master's degree in Computer Science
  • Proficiency in REST API, HTML, DHTML, CSS, XML, AJAX, jQuery, Apache & IIS
  • Working knowledge of WIN, UNIX, LINUX, Solaris
  • Experience with large Web-based solutions architecture

Work Rights

Not specified

Tailored Resume

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