Patient Service Representative

Advocate Aurora Health

North Wilkesboro, NC, United States
Pyy range $20.80 - $31.20; benefits eligible: no; ...
Excellent public relations
Handle sensitive and confidential information
Work with minimal supervision
Greets patients, monitors patient flow, and ensures efficient and courteous care

Job Summary

  • Greets patients, monitors patient flow, and ensures efficient and courteous care.
  • Verifies insurance benefits, collects patient financial liability, and follows financial clearance policies.
  • Maintains knowledge of payer requirements and communicates process improvement opportunities to management.

Matching Summary

Greets patients, monitors patient flow, and ensures efficient and courteous care.

Salary

Pay Range $20.80 - $31.20; Benefits Eligible: No; Premium pay such as shift, on call, and more based on a teammate's job

Skills & Requirements

Must-have

  • Excellent public relations
  • Handle sensitive and confidential information
  • Work with minimal supervision
  • Problem solve in high stress area
  • Communicate issues to management

Nice-to-have

  • Ability to work collaboratively
  • Positive interaction with customers
  • Pleasant, professional demeanor

Key Requirements

  • High school diploma or GED required
  • Patient access experience preferred
  • Insurance verification experience preferred
  • Billing experience preferred
  • Certified medical assistant experience preferred
  • Ability to articulate Medicare, HIPAA, EMTALA rules

Work Rights

Not specified

Tailored Resume

Cover Letter