Lead, Patient Support Program Operations

Praxis Precision Medicines

Remote
Remote
Operationalize patient support programs
Stand up internal hub
Translate strategy into execution
This is a builder-operator role focused on translating strategy into execution for the Relutrigine PSP and standing up the internal HUB ahead of approval

Job Summary

  • This is a builder-operator role focused on translating strategy into execution for the Relutrigine PSP and standing up the internal HUB ahead of approval.
  • You will own day-to-day HUB execution, including case management operations, workflow integrity, and performance management, while leveraging CRM platforms and tools.
  • Embed compliance into execution by ensuring HIPAA adherence, audit readiness, and appropriate controls across all workflows in partnership with Legal and Compliance.

Matching Summary

This is a builder-operator role focused on translating strategy into execution for the Relutrigine PSP and standing up the internal HUB ahead of approval.

Skills & Requirements

Must-have

  • operationalize patient support programs
  • stand up internal HUB
  • translate strategy into execution
  • own day-to-day HUB execution
  • leverage CRM platforms and tools
  • embed compliance into execution

Nice-to-have

  • builder-operator role
  • apply strong technology judgment
  • curious and proactive
  • pilot versus scale proven solutions

Key Requirements

  • 7+ years of experience in patient services, PSP operations, or HUB leadership
  • Proven experience building or operationalizing PSP infrastructure
  • Direct experience standing up HUB operations
  • Strong ability to translate strategy into execution
  • Demonstrated success managing vendor performance
  • Strong technical acumen with CRM systems
  • Experience applying automation and/or AI-enabled solutions

Work Rights

Not specified

Tailored Resume

Cover Letter