As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist role involves supporting multiple branches and requires travel to Sunshine and Central West Plaza branches.
This part-time relief opportunity involves engaging customers with financial advice, account maintenance, and promoting digital banking solutions.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
Knowledge of financial products
Ability to articulate financial terms clearly
Experience in retail or hospitality environments
Ability to work in busy retail environment
Part time availability for predetermined roster
Nice-to-have
Genuine interest in banking career
Problem solving skills
Integrity and customer centric approach
Ability to educate on digital banking options
Risk-adverse culture championing
Key Requirements
Experience in financial services or related sectors