Customer Infrastructure Manager

London Stock Exchange Group

Tokyo, Japan
Infrastructure relationship management
Technical consultancy
Customer site documentation
This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options

Job Summary

  • This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.
  • The role works closely with Account Managers, Customer Success Managers (CSMs), Engineering, and Product teams as part of a broader customer engagement model.
  • Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Matching Summary

This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.

Skills & Requirements

Must-have

  • Infrastructure relationship management
  • Technical consultancy
  • Customer site documentation
  • Infrastructure service escalations
  • Market data and FinTech industry

Nice-to-have

  • Emerging technologies orientation
  • Proactive and self-motivated
  • Collaborative and creative culture
  • Embrace diversity and inclusion

Key Requirements

  • Technical client-facing role experience
  • LSEG products and systems knowledge
  • Windows servers, networking, cloud
  • Strong analytical and problem solving

Work Rights

Not specified

Tailored Resume

Cover Letter