Competitive salary; not specified; 401k with emplo...
On-site
3+ years cloud product support experience
Law enforcement or public safety domain knowledge
Proficiency with json schemas, github, python, vs code
Axon is seeking a high-energy Software Support Engineer to support mission-critical products used by law enforcement to save lives
Job Summary
Axon is seeking a high-energy Software Support Engineer to support mission-critical products used by law enforcement to save lives.
The role involves collaborating with customers to diagnose complex issues across various cloud products and systems while maintaining detailed interaction logs.
Employees benefit from competitive salary, discretionary paid time off, parental leave, and comprehensive wellness programs.
Matching Summary
Axon is seeking a high-energy Software Support Engineer to support mission-critical products used by law enforcement to save lives.
Salary
Competitive salary; Not specified; 401k with employer match
Skills & Requirements
Must-have
3+ years cloud product support experience
Law enforcement or public safety domain knowledge
Proficiency with JSON schemas, GitHub, Python, VS Code
Azure Data Studio and SSMS experience
Ability to pass CJIS background check
Nice-to-have
Experience in high-paced startup environments
Strong communication with non-technical stakeholders
Proven track record of driving initiatives to completion
Self-starter with ability to work independently
Key Requirements
3+ years of support experience for cloud-based products
Must pass Criminal Justice Information Services (CJIS) background check
Experience working within the Law Enforcement/Public Safety space