Head Of Service Operations

57

Makati City, Philippines
Service business execution
Operational excellence
Customer-centricity improvement
Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets

Job Summary

  • Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets.
  • Drive KONE’s overall strategy and country’s holistic development as a member of the country’s Management Team, focusing on customer satisfaction, data management, and service quality.
  • KONE offers a range of experiences and opportunities to help achieve career and personal goals, enabling a healthy and balanced life within an innovative and collaborative working culture.

Matching Summary

Lead the development and execution of the country’s service business, implementing strategy and achieving budgeted targets.

Skills & Requirements

Must-have

  • Service business execution
  • Operational excellence
  • Customer-centricity improvement
  • Market share growth
  • Profitability enhancement
  • Safety and quality culture

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement focus
  • Sustainability integral to culture
  • Ethical business practices
  • Trust and respect among co-workers

Key Requirements

  • Bachelor’s degree in engineering or related disciplines
  • Minimum 15 years experience in service/maintenance operation
  • Minimum 10 years in leadership role
  • Proven track record of P&L
  • Business planning & controlling
  • Budgeting and long term planning processes

Work Rights

Not specified

Tailored Resume

Cover Letter