Principal AI Product Manager - Technical, Amazon Customer Service
Amazon
Hyderabad, TS, IN
On-site
Generative ai expertise
Machine learning product lifecycle
Natural language processing knowledge
This role involves owning the end-to-end lifecycle of large-scale AI products that transform customer experiences at a global scale
Job Summary
This role involves owning the end-to-end lifecycle of large-scale AI products that transform customer experiences at a global scale.
The Data Intelligence team utilizes advanced technologies including Generative AI, Multi-Agent Architectures, and Knowledge Graphs to build contextual intelligence.
Candidates must drive cross-functional teams, navigate ambiguity, and distinguish between one-way and two-way doors to deliver meaningful customer impact.
Matching Summary
This role involves owning the end-to-end lifecycle of large-scale AI products that transform customer experiences at a global scale.
Skills & Requirements
Must-have
Generative AI expertise
Machine Learning product lifecycle
Natural Language Processing knowledge
Agentic AI architecture understanding
Cross-functional team leadership
Nice-to-have
Strategic vision communication
Ambiguity navigation skills
Customer experience obsession
Startup-like operational mindset
Key Requirements
Experience with applied AI product management
Deep technical acumen in ML and NLP
Proven track record in strategic roadmap definition