Patient Service Representative (psr) - Pediatrics

Advocate Health

Base: $19.80 - $29.70; bonus/equity: not specified...
Excellent customer service skills
Intermediate computer skills
Basic medical terms understanding
Greets patients and visitors and responds to routine requests for information, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors and responds to routine requests for information, answers telephone, screens calls, and takes messages.
  • Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information; obtains prior authorizations when needed.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Greets patients and visitors and responds to routine requests for information, answers telephone, screens calls, and takes messages.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • excellent customer service skills
  • intermediate computer skills
  • basic medical terms understanding
  • keyboarding/data entry speed and accuracy
  • fast paced environment attention to detail

Nice-to-have

  • effective resource to other staff
  • ability to communicate with diverse individuals
  • ability to sort and file information

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • patient scheduling experience
  • patient registration experience
  • medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter