Bilingual Health Educator

Snowcompanies

Williamsburg, VA, United States
Base: $22 ph; bonus/equity: not specified; benefit...
On-site
Fluent in english and spanish
Problem-solving
Professionalism
Responsible for answering incoming calls on the educational support line, which is open evenings and weekends with varied shifts

Job Summary

  • Responsible for answering incoming calls on the educational support line, which is open evenings and weekends with varied shifts.
  • Must be able to incorporate the unique patient/caregiver experience into strategies and solutions provided to clients.
  • Required to successfully complete and adhere to training courses on patient privacy laws, pharmaceutical regulations, and data security.

Matching Summary

Responsible for answering incoming calls on the educational support line, which is open evenings and weekends with varied shifts.

Salary

Base: $22 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • fluent in English and Spanish
  • problem-solving
  • professionalism
  • compassion
  • communication
  • organization
  • attention to detail
  • resourcefulness
  • HIPAA knowledge
  • multitask in high-pressure environment

Nice-to-have

  • sensitivity to patient life experiences
  • proactive idea generation
  • ability to work independently
  • prioritize effectively
  • collaborative team member

Key Requirements

  • Bachelor's degree or equivalent experience
  • Medical background preferred
  • Basic computer skills including database data entry
  • Experience with patient communication
  • Experience with call center operations
  • Working knowledge of MS Office
  • Fluency in Spanish highly desired

Work Rights

Not specified

Tailored Resume

Cover Letter