Technical Support Specialist (m/w/d) Belgium & Netherlands

sonnen

Hasselt, Belgium
On-site
Technical support via phone, chat, email
Diagnose technical issues remotely
Deliver technical trainings to partners
Provide expert technical support to our international partners via phone, chat, and email

Job Summary

  • Provide expert technical support to our international partners via phone, chat, and email.
  • Diagnose technical issues remotely, plan on-site service assignments, and coordinate fault clearance and maintenance activities.
  • Deliver technical trainings and guidance to sonnen partners, helping them provide the best possible service to end customers.

Matching Summary

Provide expert technical support to our international partners via phone, chat, and email.

Skills & Requirements

Must-have

  • Technical support via phone, chat, email
  • Diagnose technical issues remotely
  • Deliver technical trainings to partners
  • Monitor local regulatory developments
  • Meet regularly with Premium Partners

Nice-to-have

  • Collaborative, team-driven attitude
  • Empathetic, professional, and confident communication

Key Requirements

  • Technical apprenticeship or degree
  • 1 year of experience in technical customer support
  • Fluency in Flemish and English
  • Solid IT proficiency including CRM

Work Rights

Not specified

Tailored Resume

Cover Letter