As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
You’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
Excellent communication skills
Ability to articulate financial terms clearly
Work in busy retail environment
Support credit product applications
Deliver financial health checks
Nice-to-have
Genuine interest in financial wellbeing
Problem solving and effective solutions
Champion risk-adverse culture
Ability to ask right questions
Occasional local travel
Key Requirements
Proven experience in customer service
Experience in financial services, retail or hospitality