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Acciona SA is seeking a Technical Assistance Technician to ensure excellence in after-sales service within their distribution network. The role involves providing specialized technical support, coordinating training, managing warranties, and onboarding new distributors to enhance customer satisfaction.
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Job Summary
The primary objective is to guarantee excellence in after-sales service within the distribution network through specialized technical support.
The role involves coordinating and delivering technical training to distributors while managing warranty processes to optimize company costs.
Candidates must be available to travel periodically to markets and dealerships to provide on-site assistance and detect areas for improvement.
Matching Summary
Match Score: 75
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Acciona SA is seeking a Technical Assistance Technician to ensure excellence in after-sales service within their distribution network. The role involves providing specialized technical support, coordinating training, managing warranties, and onboarding new distributors to enhance customer satisfaction.
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Skills & Requirements
Must-have
Technical support for distribution network
Vehicle diagnosis and repair assistance
Warranty claim analysis and management
Technical training delivery to dealers
Travel availability required
Nice-to-have
Multilingual capabilities in French or German
Experience with SAPAC and One Way platforms
Dynamic work environment adaptability
Strong analytical decision-making skills
Key Requirements
Minimum 2 years of experience in similar position
Vocational training in electromechanics or electronics