Base: pyy dependent on knowledge, skills, + experi...
Hybrid
Collateral-based collections experience
Customer service skills
Payment negotiation abilities
This role involves analyzing borrowers’ financial performance and negotiating payment solutions while ensuring delinquency and loss objectives are met
Job Summary
This role involves analyzing borrowers’ financial performance and negotiating payment solutions while ensuring delinquency and loss objectives are met.
Benefits include 401k company contributions with matching, paid vacation and parental leave, comprehensive healthcare, wellness programs, tuition assistance, and onsite fitness at some locations.
The position supports a hybrid work schedule to foster team culture and innovative solutions through in-person collaboration.
Matching Summary
This role involves analyzing borrowers’ financial performance and negotiating payment solutions while ensuring delinquency and loss objectives are met.
Salary
Base: Pay dependent on knowledge, skills, and experience; Bonus/Equity: Not specified; Benefits: 401k with company match, paid vacation, holidays, parental leave, healthcare, wellness programs, tuition assistance
Skills & Requirements
Must-have
collateral-based collections experience
customer service skills
payment negotiation abilities
knowledge of bankruptcy laws
Microsoft Office proficiency
skip tracing techniques
regulatory compliance adherence
Nice-to-have
basic accounting knowledge
relationship building skills
problem solving and analysis
experience with credit bureau systems
cross-cultural coaching
team collaboration in hybrid environment
attention to detail
Key Requirements
1-2 years collections experience or 4 years without degree
experience in collateral-based collections environment
1 year customer service experience
legal authorization to work permanently in the US
successful completion of criminal background check
Work Rights
Must be legally authorized to work permanently in the US