Application Service Delivery Lead (vp)

Absa Bank Limited

Not specified
Managed services partnership management
Technical solution design and delivery
Commercial negotiation and contracting
Absa Bank Limited is seeking an Application Service Delivery Lead who will manage strategic relationships with vendors and clients to ensure optimal delivery of technical products and services. The ideal candidate will possess a strong engineering background, expertise in service management, and experience in vendor negotiation and project management

Job Summary

  • The role involves leading the identification and management of strategic relationships with vendors and clients to ensure optimal delivery of technical products and services.
  • Candidates must leverage deep expertise in technology solution design and business strategy to accurately define and frame business problems to be solved.
  • The position requires holding one-stop-shop accountability for reliable service provision, risk management, and delivering on contract requirements within budget.

Matching Summary

Match Score: 85

Absa Bank Limited is seeking an Application Service Delivery Lead who will manage strategic relationships with vendors and clients to ensure optimal delivery of technical products and services. The ideal candidate will possess a strong engineering background, expertise in service management, and experience in vendor negotiation and project management.

Skills & Requirements

Must-have

  • Managed services partnership management
  • Technical solution design and delivery
  • Commercial negotiation and contracting
  • Service level agreement (SLA) definition
  • Incident and problem management processes
  • Risk and governance framework application

Nice-to-have

  • Deep engineering background experience
  • Agile working practices implementation
  • Diverse resource base recruitment
  • Proactive issue identification skills
  • High performance team environment building

Key Requirements

  • Bachelor's Degree in Information Technology
  • Strong engineering background and experience
  • Experience in commercial negotiation and contracting

Work Rights

Preference given to designated groups per Employment Equity Act

Tailored Resume

Cover Letter